Returns & Exchanges
We want you to be completely satisfied with your creative tools and gear; if you're not happy with your purchase, we offer a 30-day window for returns and exchanges. Please ensure items are in their original condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, including all manuals and accessories, to ensure they arrive back to us safely.
Ship It Back
Print the prepaid shipping label provided through our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing